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Recovery for Calc

Frequently Asked Questions

Table Of Contents

Questions And Answers

Can Recovery for Calc repair my Calc spreadsheet?

What limitations does the demo version of Recovery for Calc have?

I have tried the demo. How do I decide whether to purchase the full version of Recovery for Calc?

What are the differences between product licenses?

Why do results of recovery contain less data than the original Calc spreadsheet?

Running Recovery for Calc from command line (through Windows Start -> Run menu).

Recovery for Calc Error Messages

Recovery for Calc Error: Internal Program Error message.

Recovery for Calc Error: Not enough disk space.

Questions And Answers

 
Q: Can Recovery for Calc repair my Calc spreadsheet?
A:

The effective way to find out if a Calc spreadsheet is recoverable is to try the demo version of Recovery for Calc on it. Visit the Demo page for a free copy of the demo.

Product specifications with lists of items recovered and not recovered is available at the Product Information page.

Note: Always backup your original corrupted Calc spreadsheet before proceeding with any recovery activity!

 
Q: What limitations does the demo version of Recovery for Calc have?
A: The demo version recovers a limited number of cells. The remaining cells will contain "demo" text instead of real data. Full version of Recovery for Calc will recover the demo-limited rows as well.

No additional tables or records are recovered by commercial version of Recovery for Calc if not present in demo output.

 
Q: I have tried the demo. How do I decide whether to purchase the full version of Recovery for Calc?
A:

Evaluating the results of demo recovery can help in making the decision.

 
Q: What are the differences between product licenses?
A:

Details of current licensing scheme are described at the Licensing page.

 
Q: Why do results of recovery contain less data than the original Calc spreadsheet?
A: This is normal. The damaged parts of your Calc spreadsheet will convert to zero size on output. The other common reason of file size decrease is when some of features of the original spreadsheet are not supported and therefore absent from the recovered spreadsheet.
Demo-recovered spreadsheet is smaller because it mostly consists of demo placeholders than actual data.
 
Q: Running Recovery for Calc from command line (through Windows Start -> Run menu).
A:

If your license type is Enterprise or Franchise, you can run Recovery for Calc from command line and use these calls in your batch files. Standard version does not support command line. The format for command line call is:

ooc.exe <original filename with path> "<path to directory to store the recovered file(s)>"
(without angle brackets).

Please note that the directory for recovered file(s) should be created before starting the recovery.

Command line mode supports patterns '*' (replaces group of symbols) and '?' (replaces one symbol).

Recovery for Calc Error Messages

 
Q: Recovery for Calc Error: Internal Program Error message.
A:

Run Recovery for Calc in a logged mode and contact our support team with detailed description of the problem and the log file.

To create log file, please hold the SHIFT key while clicking the Recover button on the toolbar of Recovery for Calc or selecting the Recover: item in the main menu. You can also press CTRL+SHIFT+R after launching Recovery for Calc.

 
Q: Recovery for Calc Error: Not enough disk space.
A:

To fix this problem you need to set temporary directory to the drive with free space available (2-3 times of the original spreadsheet size). Fix the Windows environment variable to use it. Do the following:

  1. Open System in Control Panel.
  2. On the Advanced tab, click Environment Variables, then click the name of the user variable (TEMP or TMP) you want to change.
  3. Click Edit to change value.
  4. Set path to the location where temporary data should be stored (e.g., e:\).
  5. Restart computer for changes to take in effect.
  6. Run the software again.

You can also use the special environment variable called OFFICERECOVERY_TMP to set the directory where Recovery for Calc should store its temporary files. Use the method shown above to add/edit environment variable.

 

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